Divine Float Spa is now Divine Med Spa!

Wellness Host

Wellness Host

Job description

We are seeking a friendly, organized and energetic Receptionist and Membership Sales Representative to join our team. The successful candidate will be responsible for managing front desk operations, greeting clients and guests, answering inquiries and phone calls, and handling administrative tasks. In addition, the candidate should also possess excellent sales skills to promote and sell memberships and packages to new and existing clients.

Key Responsibilities:

  • The Wellness host will be the first person our clients meet and responsible to create lasting first impressions
  • Educate clients of all modalities and benefits, recommend products we offer to support and enhance their goals
  • Suggest and promote retail products and cross-sell other therapies to enhance services in accordance with clients needs/goals
  • Able to multi-task and excel in a busy environment while maintaining a positive attitude
  • Communicate with members and clients, via telephone, email and face-to-face, to effectively promote our service offerings
  • Providing guest tours, selling packages & memberships
  • Educate clients of all modalities and benefits, recommend products we offer to support and enhance their goals
  • Ensure proper on-boarding of new members and clients through the use of waivers, agreements and the creation of client profiles
  • Support and contribute to the outcomes in all sales performance and operational areas
  • Community outreach – assisting in lead generation, attending community events, contribute to social media efforts and act as a brand ambassador to strengthen business to business relationships
  • Maintain a safe, clean and welcoming environment for all members, clients and staff
  • Excellent communication skills, confidentiality, and ability to handle reception desk are required.
  • Punctual, responsible and pays attention to detail.
  • Creating a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.
  • Must be able to work 2 weekends/month

Benefits:

  • Employee discounts
  • Hourly Wage: $12- $16 (with bonus opportunities)
  • Flexible Schedules
  • Access to complimentary and discounted in-store services
  • Fun and Friendly environment
  • Career Path (with advancement opportunities)
  • Low stress environment combined with clear structure and systems in place

Qualifications

  • Strong work ethic, honesty, trustworthy
  • Excellent interpersonal skills
  • Attention to detail
  • Customer Care Skills & Basic Sales Experience
  • Intermediate skills with computers and technology
  • Must have an open schedule and be able to work days, nights, weekends and holidays (when needed)
  • High School degree required
  • Ability to lift up to 20 pounds unassisted; able to sit, stand, stoop, walk, stretch, reach frequently; moderate range of body motions

If you are a motivated, outgoing, and results-driven individual with a passion for customer service and sales, we encourage you to apply for this exciting opportunity.

Job Types: Part-time and full time position available