Divine Float Spa is now Divine Med Spa!

Frequently Asked Questions

How do I prepare for a float session?

For the best experience at our float spa, here are a few things you need to do to prepare for a float session:

  • Avoid shaving at least 12 hours before your float; else, you will be distracted by the Epsom salt sting.
  • Use the washroom before showering.
  • Eat a light, easily digestible meal; an empty or too-full stomach is not ideal for floating.
  • Do not have too much water before the float.
  • Do not smoke before you float.
  • Avoid caffeine before you float because it works to keep you awake and aware, which might hinder your float experience.

Do I need to carry any essentials?

Bring anything you need for after showering (hairbrush, contact lens case/solution, etc.), as we have just about everything else you may need during your shower (-all-natural soap, shampoo, conditioner, lotion, and earplugs)! We also have a Vanity room for afterward which includes hairdryers.

What should I avoid prior to float?

Avoid shaving, waxing, or tanning at least 12-24 hours prior to Floating. We cannot accommodate you if you have recently dyed your hair or had a chemical hair treatment. We recommend waiting at least 1 weeks before your Float to ensure that the color does not bleed in the Float pool or the showers. Bright colors (purple, pink, etc) may require additional week(s) before they stop bleeding. We are not responsible for any damage or stripping of your hair dye, and there is a significant clean up fee if your hair dye stains our showers and Float room tubs.

I am floating for the 1st time. Is there anything else I need to know?

New Clients MUST arrive at least 10 minutes prior to their scheduled time to get a 10-minute orientation.

Can I Float even if I am claustrophobic?

Yes, you can. Our float pools give you a weightless floating experience rather than being confined in a small space. You don’t have to worry if you have claustrophobia as you are always in control of your surroundings.

How often do you change/clean the water?

We go through in-depth maintenance of the float pools. The Solution is sterilized between sessions through a process of commercial-grade circulation, filtration and purified using a combination of UV (Ultraviolet Light) and Ozone. No harsh chemicals (Chlorine, Bromine etc) are used in the solution at our facilities.

Will I get dehydrated from soaking for a long period?

No. The magnesium present in the water prevents your skin from getting pruned as well. However, we do recommend drinking a lot of water after floating. As floating relaxes our muscles, it gives an opportunity for us to flush out any metabolic waste that was trapped in our tight muscles.

Can I float if I am pregnant?

Yes, if you are pregnant, you can still float. Floating will help relieve any muscle pain you have or any stress. You can always consult your physician before coming in.

Can I float while I am menstruating?

Yes. Just follow the same rules that you do for a swimming pool.

Do I have to stay in the pool for the whole session?

You can get out anytime. There aren’t any locks on the doors, and you control when you get out.

Do I have to bring a bathing suit?

It is not required as many people float with nothing on. However, if you feel uncomfortable, you can bring your bathing suit.

 What is your cancellation policy?

All Clients must give 24 hours’ notice in order to cancel or reschedule scheduled appointments. Canceling or rescheduling without 24 hours’ notice, or not showing for scheduled appointments will require being charged for your appointments. If multiple bookings are held under the same credit, debit, or gift card, all late cancellation, reschedule requests, or no show appointments will be charged on the card provided.

What is an infrared sauna?

In the infrared sauna, infrared light penetrates into the body and creates heat. It isn’t like the regular steam saunas. The infrared light heats the body, not the surrounding air, resulting in making you sweat on a cellular level. It is more comfortable and allows you to enjoy a longer session than with traditional steam saunas.

Is the infrared sauna safe?

Yes! exposure to infrared heat therapy is safe and won’t cause the skin to burn.

Are children allowed to use the sauna?

Their body temperature tends to rise faster than adults. This happens because of a higher metabolism rate, limited circulatory adaptation to increased cardiac demand and the inability to regulate body temperature by sweating. If you have children with you in the sauna, then operate at a lower temperature and no more than 15 minutes at a time. Children should always be accompanied by adults and keep them hydrated even if they are not sweating.

Is it okay to use the sauna while I am breastfeeding?

The answer to this is usually yes, but you must consult your physician beforehand.

What should I wear in a sauna?

Men can wear swim trunks or shorts, and women usually wear swimsuit or a pool tops or sports bra with shorts. 

Does infrared technology affect any implants (metal, silicone, etc.)?

Metal pins, rods, artificial joints and other surgical implants reflect infrared waves and are not heated by the infrared light. To avoid any unforeseen symptoms, you must consult your physician prior to using an infrared sauna.

What is your cancellation policy?

All Clients must give 24 hours’ notice in order to cancel or reschedule scheduled appointments. Canceling or rescheduling without 24 hours’ notice, or not showing for scheduled appointments will require being charged for your appointments. If multiple bookings are held under the same credit, debit, or gift card, all late cancellation, reschedule requests, or no show appointments will be charged on the card provided.

Why Halotherapy?

From pollens and toxins, to pollution, smog and airborne diseases, our society has never been faced with such a growing epidemic of respiratory ailments. Halotherapy is beneficial in helping the side effects that come with such conditions. It has been researched for centuries and has been proven as a safe alternative and compliments other treatments

When should halotherapy be avoided? Are there contraindications?

Halotherapy is a safe and effective wellness practice for preventive and restorative health care, but it is NOT a medical treatment. Anyone with health concerns need to speak to their healthcare professional before participating in halotherapy.
Halotherapy should not be undertaken if you are currently experiencing any of the following: active tuberculosis, acute stage of respiratory diseases, bleeding, cardiac insufficiency, chemotherapy, contagious conditions, copd in 3rd stage, current smoker, fever, internal diseases in acute stage, intoxication, requires oxygen, severe kidney disease, severe/unstable heart disorder, spitting of blood and/or uncontrolled hypertension.

Is halotherapy safe for children?

Yes, it is safe for children. In fact, children often respond to treatment faster than adults. Children should always be accompanied by adults.

How many sessions do I need?

The number of sessions needed varies depending on each individual client and the reason for their visit. Some clients notice a difference after just a few sessions. For general overall wellbeing, respiratory and skin hygiene, it is recommended to visit 1-2 times a week. For chronic respiratory and skin conditions, it is recommended to visit frequently and consistently 3-7 times a week for a period of 14-21 days.

Is there any risk of catching germs or an infection?

Salt is an anti-inflammatory, anti-fungal and anti-bacterial, which naturally absorbs moisture & bacteria. Additionally, our salt room has UV sanitation system which kills up to 99.9% of bacteria and viruses and is used in between each session.

What about the concern that salt is bad for you?

Consuming too much salt is linked to high blood pressure. With salt therapy, you are inhaling a dry salt aerosol, which only enters your respiratory system, not your digestive tract. The salt particles are so fine that even if you were to eat that amount, it would not pose a risk to your health.

What should I wear to a halotherapy session?

You can wear whatever you would like. The salt will not harm your clothes in anyway. Something comfortable is recommended. If you are visiting for skin condition, wear something that exposes more of the targeted area.

What Can I Expect from a Reiki session?

Your Reiki practitioner will begin your session with a private intake conversation. In your session, you will be invited to share what you would like to get from it, including relief from physical discomfort, and peace from emotional turmoil. Next, you can decide whether you want a Reiki session only, or one that includes intuitive guidance. Your Reiki session will take place on a table while you are clothed. You will relax in silence as your practitioner places her hands gently on specific parts of your body. With Intuitive Guidance, your practitioner will share the emotions, blockages, and energies that she tunes into as she works with different areas of your body. Then she might ask you questions to help you become more aware of these blockages and offer guided visualizations to help you release them.

What type of massage would be best for me?

The type of massage technique that you choose usually depends on how you feel, the ailments that you have, and the benefits that you expect to gain from it. To learn more about the services that we offer and the types of massage we offer, please send us a message, email, or give us a call.

What are massage therapy contraindications and what do they mean?

In massage therapy, contraindications are medical conditions that prevent a massage therapist from treating a client. Contraindications that could affect the type of massage you can receive include varicose veins, pregnancy, sunburn, bruising, undiagnosed lumps or bumps, cancer, a fever, and recent operations or injuries. You should raise any medical concerns before your appointment begins, and complete your health intake to the best of your ability. Even if you have a contraindication, your massage can still take place since massage can be therapeutic. If you have a medical concern, it’s best to consult your doctor. We recommend rescheduling your appointment if you’re not feeling well. Receiving a massage when you’re sick is not relaxing or comfortable for you, and may also put your therapist at risk of getting sick.

Can a single massage therapy session fix me?

It’s not an easy question to answer. People respond differently to massage therapy. Some people leave their appointments feeling immediate relief, while others don’t experience relief for a few days afterward, and some require multiple appointments to notice significant improvement. Following the appointment, your massage therapist will provide you with recommendations about how often you should receive treatment. You should discuss your ailments and your expectations with your massage therapist so that they can help you understand the benefits you can expect from your sessions. Ultimately, it’s up to you!

What should I expect from my first massage therapy session?

We will ask you to complete a short health intake upon your arrival. After completing the intake, your massage therapist will take you into the treatment room. You’ll be asked about any pain you’re experiencing or if there are any conditions that need to be addressed. You should be honest and transparent about your medical concerns and medications so that your therapist can help you and safely adapt your session to your specific needs. Please share any allergies or aversions to scents or oils so that your therapist can avoid these during your session.

Is it okay to talk during my massage?

While some people prefer to close their eyes and relax for the duration of their massage session, others prefer to converse with their massage therapist. The choice is yours. Your therapist will take the cue from you. Your therapist will ask you for feedback during deeper pressure massages to ensure that the pressure is comfortable. Be sure to speak up if you are host or cold, in pain or forgot to mention a health condition during the intake or if you have a question about the massage.

How much clothing should I remove?

The massage therapist will always ask you to undress as much as you are comfortable with. Many people prefer to keep their underwear on during a massage, while others feel more comfortable being naked. If you are wearing a bra, you may want to take it off so that your massage therapist can work on your back and shoulder area without getting any oil or lotion on your bra. The massage therapist will leave the treatment room so that you can undress and lay comfortably on the massage table underneath the sheet. Your therapist will knock on the door to ensure that you’re ready for them to enter. Your therapist will also ensure that you are always covered by a sheet or blanket during the session.

What if I feel self-conscious about my body?

You shouldn’t let self-consciousness stop you from getting the healthcare you need. Professional massage therapists are non-judgmental and solely focused on your muscles and soft tissues. In order to make you as comfortable as possible, you can request that your massage therapist avoid certain areas. Remember, hairy legs are also in style this year and your therapists are more concerned about helping to heal your body!

What if I snore or fall asleep?

Sweet dreams! Some people come into their appointments sleep deprived or stressed out from a week’s worth of work, but feel so relaxed during their appointment that they fall asleep. Your therapist won’t judge you if you snore during your appointment (trust us, it happens often).

What if I have to go to the bathroom?

It is recommended that you use the restroom before your appointment. This way, you won’t need to interrupt your state of stillness. If you need to go to the bathroom, please let your therapist know. We have robes available so you can make your way right to the restroom and jump right back into where you left off.

What if I get an erection?

This is totally normal. This is one of the main concerns that men have, ultimately preventing them from getting a massage. Don’t be embarrassed if this happens to you. An interesting anatomy fact is that erections are triggered by the parasympathetic nervous system, which can be activated by gentle touch anywhere on the body. Your therapist will understand and ignore this. If you are concerned about this happening, we recommend wearing more fitted underwear to provide more support than traditional boxers. Note: If the therapist believes the session has become sexual, they may stop the session to clarify the client’s intent and stop the session immediately.

Sounds during a massage?

As massage therapists, we create judgment-free zones in our treatment rooms and recognize that massages can cause stomach noises, gassy episodes, or even deep emotional reactions. Your therapist will understand if you need to laugh, cry, or just take a break. During your appointment, if you’re clenching your gluteal muscles or holding anything in, chances are you’re not relaxed. If you need to use the bathroom, please inform your massage therapist. Passing gas during your appointment is a sign that you’re truly relaxed.

Should I tip my massage therapist?

Although a tip is never expected, a tip of 20 percent is standard if you enjoyed the experience. It’s customary to tip based on the original price of the service. The preferred tipping method is cash or Venmo, but you may also tip with a check, debit card, or credit card.

How does Red Light Therapy work?

Red Light Therapy, also known as low-level laser therapy (LLLT), stimulates cells by using low-energy light-emitting diodes (LEDs). Red light penetrates the skin 8-10mm deep. Once absorbed, the light energy is converted to cellular energy. Certain wavelengths of light can enhance mitochondrial function, which takes in nutrients, breaks them down, and creates energy molecules. By improving the functioning of the entire cell, results in a number of metabolic processes like improved healing, reduced inflammation, increased production of collagen and elastin, increased circulation, and the formation of new capillaries, and increased lymphatic activity.

How many sessions do I need? Once my condition has been resolved, do I stop using the light?

The frequency of sessions depends on the condition it is being used to treat, the severity of the condition, and if it is being used in conjunction with other complementary medicines. It is important to note that different bodies respond differently. We recommend 2 to 3 sessions a week for 4 to 6 weeks. After that, you can reduce the sessions further by switching to 1 to 2 sessions a week for 2 weeks and then reduce it to once per week. If your body responds well to the treatment, you can also play with the number of sessions

Can Red Light Therapy cause Harm?

The long and short of this question is No…Red Light therapy is considered safe and UV-free. Unlike using other laser therapies or tanning beds, Red light therapy does not use ultraviolet (UV) light, which is the cell mutating and cancer-causing light. The wavelengths produced in this style of therapy is outside of the skin-damaging UV range.

What does it feel like when applied?

It really depends on your sensitivity. People have reported feelings of immediate relief, to a sensation of tingling, minor itching, and light aching to nothing at all. It is beneficial to note that each sensation recorded has been minor.

Does Red Light Therapy really work?

NASA, The Mayo Clinic, University of Wisconsin, Stanford University, and many medical equipment providers, such as Meditech and Quantum Devices, have all conducted clinical trials documenting the therapeutic effects of red light in the mid 600s to 800s nm range. The US Government uses Red light devices for wound healing in NASA, Military Combat, Navy Special Op’s, and Submarine service personnel. Just another proof of its effectiveness.

Is Red Light Therapy the same as Laser Therapy?

No, they are very different therapies. Red Light Therapy is Low-Level Light Therapy, which involves using red light, which is lower in energy than laser therapy. Laser Therapy stands for: Light Amplification by Stimulated Emission of Radiation. Lasers are light mechanisms that use ‘amplified’ light waves that have been concentrated into a single coherent ‘laser beam’ of the same frequency. Lasers use directional heat and photonic intensity that works when electrons become more energized, after absorbing energy from an electrical current.

What are the side effects of Red Light Therapy?

There are a few side effects of Red Light Therapy. These are rare, minor, and usually short-lived. Redness, dry skin and swelling, eyestrain and headaches, sleep disturbance and insomnia have all been noted. Therefore determining the appropriate dose and timing of Red light is essential in order to diminish the occurrence of side effects.

Is Red Light Therapy FDA Approved?

Yes, Red Light Therapy is FDA approved for a growing list of conditions, including; Acne treatment, Anti-aging, hair loss and regrowth, pain relief, and weight loss.

What is the difference between Red and near-infrared Light Therapy?

Red light is visible (630-700nm) and near-infrared light is invisible (700 and 1200nm). As the wavelengths near-infrared light puts out are longer, this allows infrared light to penetrate deeper into the body than red light. These are really the only two differences. It should be noted, as these two light therapies differ in wavelengths, this will affect what they treat.

Does Red Light Therapy work for everybody?

Yes, it should. Red Light Therapy will work for the reduction of fine lines, scarring, inflammation, and other conditions. The amount of time it takes to see visible results will vary from person to person, depending on the type of condition and its severity.

Can Red Light Therapy be combined with other light treatments?

Yes. It is safe as long as it is used properly and there isn’t over-exposure. Red and blue light therapy, combined, is used for acne patients. Red and the amber light is used for wrinkle and fine line reduction or anti-aging. It should be noted, if you have Epilepsy, seizures, or are pregnant you should consult your physician prior to exposure to light therapy.

Can Red Light Therapy cause Skin Cancer?

No. There are no UV rays in Red Light Therapy. Skin Cancer is caused by light exposure to UV wavelengths.

Does Red Light Therapy hurt your Eyes? Why do I have to wear safety glasses?

Red light will not harm your eyes. The light source produces a lot of glare. Just like you shouldn’t look directly at the sun, you shouldn’t stare directly at Red light. Research suggests that modest amounts of red and NIR LED light may benefit certain eye conditions, but our lights are very bright! Therefore, we provide goggles that should be worn when facing the lights, particularly when NIR is active. Do not stare directly into the light-emitting diodes (LEDs). We urge you to consult a licensed healthcare professional before using our Mito Red Lights if you have any eye problems or any other health conditions at all.

Does Red Light Therapy work through clothes or other materials?

No. Only Red light that you can see reaching the skin can be absorbed by the skin. If there is fabric in between, the colored light will be absorbed by the fabric.

How do Photobiomodulation (PBM) / Low-Level Laser Therapy (LLLT) work?

It is known that red and near-infrared light therapy increases mitochondrial energy production in cells. Mitochondria are tiny organelles that power all the cells in our body. The MITOchondria create more of that energy with red and near-infrared light therapy.
Specific photons found in red and near-infrared light interact with cytochrome c oxidase photoreceptors in our cells. As a result of this interaction, our mitochondria use oxygen more efficiently, producing more ATP (adenosine triphosphate). Adenosine triphosphate is a complex organic chemical that provides energy to drive many processes in living cells, e.g. muscle contraction, nerve impulse propagation, and chemical synthesis. Found in all forms of life, ATP is often referred to as the “molecular unit of currency” of intracellular energy transfer. Our cells perform better when they have more energy, and the body follows suit!