:;Can I Float even if I am claustrophobic?
Yes, you can. Our float pools give you a weightless floating experience rather than being confined in a small space. You don’t have to worry if you have claustrophobia as you are always in control of your surroundings.
:;Can I float if I am pregnant?
Yes, if you are pregnant, you can still float. Floating will help relieve any muscle pain you have or any stress. You can always consult your physician before coming in.
:;Can I float while I am menstruating?
Yes. Just follow the same rules that you do for a swimming pool. Avoid floating if you are experiencing a heavy menstrual period
:;Do I have to bring a bathing suit?
It is not required as many people float with nothing on. However, if you feel uncomfortable, you can bring your bathing suit.
:;Do I have to stay in the pool for the whole session?
You can get out anytime. There aren’t any locks on the doors, and you control when you get out.
:;Do I need to carry any essentials?
Bring anything you need for after showering (hairbrush, contact lens case/solution, etc.), as we have just about everything else you may need during your shower (-all-natural soap, shampoo, conditioner, lotion, and earplugs)! We also have a Vanity room for afterward which includes hairdryers.
:;How do I prepare for a float session?
For the best experience at our float spa, here are a few things you need to do to prepare for a float session:
- Avoid shaving at least 12 hours before your float; else, you will be distracted by the Epsom salt sting.
- Use the washroom before showering.
- Eat a light, easily digestible meal; an empty or too-full stomach is not ideal for floating.
- Do not have too much water before the float.
- Do not smoke before you float.
:;How do you keep the water clean and safe?
We use advanced filtration, UVC LED sanitation, Ozone sanitization and daily testing to ensure clean, safe water
:;I am floating for the 1st time. Is there anything else I need to know?
New Clients MUST arrive at least 10 minutes prior to their scheduled time to get a 10-minute orientation.
:;Should I tip the person who is hosting me?
Tipping is always appreciated but never expected. Our spa host works behind the scenes to make sure every guest has a clean, comfortable, and safe experience — from preparing rooms and sanitizing equipment to managing laundry and ensuring your space feels serene. If you’d like to leave a gratuity as a thank-you for their care and attention, you’re welcome to do so at the front desk when checking out.
:;What is your cancellation policy?
All Clients must give 24 hours’ notice in order to cancel or reschedule scheduled appointments. Canceling or rescheduling without 24 hours’ notice, or not showing for scheduled appointments will require being charged for your appointments. If multiple bookings are held under the same credit, debit, or gift card, all late cancellation, reschedule requests, or no show appointments will be charged on the card provided.
:;What should I avoid prior to float?
Avoid shaving, waxing, or tanning at least 12-24 hours prior to Floating. We cannot accommodate you if you have recently dyed your hair or had a chemical hair treatment. We recommend waiting at least 2 weeks before your Float to ensure that the color does not bleed in the Float pool when showering. We are not responsible for any damage or stripping of your hair dye, and there is a significant clean up fee if your hair dye stains the Float room water or the room itself.
:;Will I get dehydrated from soaking for a long period?
No. The magnesium present in the water prevents your skin from getting pruned as well. However, we do recommend drinking a lot of water after floating. As floating relaxes our muscles, it gives an opportunity for us to flush out any metabolic waste that was trapped in our tight muscles.
